Warranty Information
Overdrive Warranty
At Garage Therapy, we stand by the quality of our overdrives and guarantee them to be free from defects in materials and workmanship for a period of 12 months from the date of purchase.
What’s Covered?
If a defect arises within the warranty period, we will repair or replace the overdrive unit (at our discretion) after inspection. This warranty applies to overdrives that:
- Have been installed on the same vehicle since purchase
- Have been used with standard engines and gearboxes
- Do not show signs of damage due to incorrect installation, lack of lubrication, overheating, or improper oil use
What’s Not Covered?
This warranty does not cover:
- Shipping and transport costs for warranty claims
- Costs associated with removal or reinstallation of the overdrive
- Transfer case gear noise (which can be caused by worn transfer case gears, not the overdrive itself)
- Corrosion of bronze components due to incorrect oil use
- Any overdrive used with non-standard engines or gearboxes
How to Make a Warranty Claim
- Contact Us First – Before returning any unit, you must contact Garage Therapy to discuss the issue at sales@garagetherapy.com.au. If your claim qualifies, we will provide a Warranty Return Approval document.
- Submit Your Claim in Writing – Include the overdrive serial number, proof of purchase, and a detailed description of the issue to obtain a claim number.
- Return the Unit (at Your Expense) – Ship the overdrive to us following the shipping instructions provided in your Warranty Return Approval document. We will not accept any returns without prior approval.
- Inspection and Resolution – Once the unit arrives, we will inspect it. If the issue is deemed a manufacturing defect, we will repair or replace the unit and refund your return shipping cost upon presentation of a valid receipt.
Once repaired or replaced, we will return the overdrive to you, freight prepaid.